FIRS is in the process of improving its Digital Transformation Strategy to support the delivery of its tax administration (assessment, collection and accounting) mandate.
The purpose of this questionnaire is to obtain information from our stakeholders on how best FIRS can serve you better. This we hope to achieve by identifying areas/opportunities where we can improve in the use of technology.
You are kindly requested to answer the following questions as objectively as you can. We thank you for your support.
On a scale of 1 to 5, (1: Poor, 2 Satisfactory, 3 Good, 4 Very Good 5: Outstanding) please rate each of the following statement
