Nearest FIRS office
Lagos Island Region
Lagos Mainland Region
Western Region
Eastern-Region
North Central Region
North East Region
North West Region
South South Region
Complaints/Grievance Redress Mechanism:-
Make complaints or grievances in writing, telephone, e-mail or visits to:
First level
Mr. B.A Ibrahim
Head, SERVICOM Unit
Federal Inland Revenue Service
15, Sokode Cresent, Wuse Zone 5
Abuja
0803 651 6268; 0805 650 9373
Second level
Mr. Wahab Gbadamosi
Corporate Communications Department
Federal Inland Revenue Service
15, Sokode Cresent, wuse Zone 5
Abuja
0805 4044 867, 07062478472
E-mail: wahaabg@gmail.com
Third level
Executive Chairman, FIRS
Federal Inland Revenue Service
15, Sokode Cresent, Wuse Zone 5
Abuja
09 6701467
E-mail: ifueko_omoigui@yahoo.com
FIRS SERVICOM Work Ethics
· A tax official shall
· Not collude with taxpayers to defraud or reduce tax obligations
· Refuse gratification in any form
· Not tarnish the image of the service
· Be courteous, professional and diligent
· Educate and encourage the taxpayers to pay his/her taxes as and when due
· Implement the tax laws fairly, uniformly and equitably
· Attend to customers/clients politely and specify time frame for action to be taken
· Provide timely information that will guide the customers in all tax matters
· Not leave files unattended to for more than 48 hours
· Not sleep in the office while on duty
· Not engage in merchandising in the officer/premises
· Wear his/her I.D card while in the office premises
· Ensure that TCC etc are issued within 2 weeks of application if there is no outstanding tax liability